At phfan, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a phfan player under Philippine law.
Every decision phfan makes about your data is guided by these six principles, in full compliance with the Philippine Data Privacy Act of 2012.
phfan uses 256-bit SSL encryption, secure server infrastructure, and strict access controls to protect your personal information from unauthorized access at every layer.
phfan will never sell, rent, or trade your personal data to third-party marketers. Your information is used solely to operate and improve the phfan platform and services.
Under the Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data. phfan makes exercising these rights straightforward.
phfan only collects data that is necessary to provide you with a safe, fair, and enjoyable gaming experience. We are upfront about what we collect and why — no hidden data harvesting.
phfan operates in full compliance with Philippine data protection regulations, including the Data Privacy Act of 2012 (RA 10173) and the rules of the National Privacy Commission.
In the unlikely event of a data breach affecting your personal information, phfan will notify you and the National Privacy Commission within the timeframes required by Philippine law.
This Privacy Policy ("Policy") is issued by phfan ("phfan," "we," "us," or "our") and applies to all personal data collected from players, visitors, and users ("you") who access or use the phfan online gaming platform at phfan.net, including any associated mobile applications, promotional pages, and support channels (collectively, the "Platform").
phfan is committed to protecting the privacy and security of your personal information. This Policy describes in plain, straightforward language what data we collect, why we collect it, how we use and store it, who we share it with, and what rights you have over your own information.
This Policy is drafted in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC). By accessing the phfan Platform or creating a phfan account, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
This Privacy Policy should be read together with phfan's Terms & Conditions and Responsible Gaming Policy, both of which are available on the phfan Platform. If you have any questions about this Policy, please contact us at [email protected].
phfan collects only the personal data that is necessary and proportionate to the purposes described in this Policy. The categories of personal data we collect include:
2.1 Identity and Contact Data
2.2 Financial Data
2.3 Technical and Usage Data
2.4 Communications Data
phfan does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by applicable law or regulation (e.g., responsible gaming self-exclusion records).
phfan collects personal data through the following channels:
phfan uses your personal data for the following purposes:
Purpose Limitation: phfan will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.
Under the Data Privacy Act of 2012, phfan processes your personal data on the following legal bases:
phfan does not sell, rent, or trade your personal data to third parties for their own marketing purposes. phfan may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
All third parties with whom phfan shares personal data are required to process that data in accordance with applicable Philippine data protection law and phfan's data processing standards. phfan does not transfer personal data outside the Philippines except where required by law or where adequate data protection safeguards are in place.
No Unauthorized Disclosure: phfan will never disclose your personal data to unauthorized third parties. Any phfan employee or contractor who improperly discloses player data is subject to disciplinary action and may face civil or criminal liability under Philippine law.
phfan uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain your session, and analyze how the Platform is used. The types of cookies phfan uses include:
You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may affect the functionality of the phfan Platform. For more information on managing cookies in popular Philippine browsers and devices, please visit the phfan Support page.
phfan retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulation. The following general retention periods apply:
When personal data is no longer required, phfan will securely delete or anonymize it in accordance with phfan's data disposal procedures.
phfan implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While phfan takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your phfan account credentials and for notifying phfan immediately at [email protected] if you suspect any unauthorized access to your account.
phfan recommends enabling two-factor authentication (2FA) on your phfan account for an additional layer of security. This feature is available in your account security settings.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phfan. phfan is committed to facilitating the exercise of these rights in a timely and transparent manner.
| Your Right | What It Means | How to Exercise |
|---|---|---|
| Right to Access | Request a copy of the personal data phfan holds about you, including how it is used and with whom it is shared. | Submit a request to [email protected] |
| Right to Correction | Request correction of inaccurate or incomplete personal data in your phfan account. | Update via account settings or contact support |
| Right to Erasure | Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations. | Submit a request to [email protected] |
| Right to Object | Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests. | Opt out via account settings or contact support |
| Right to Data Portability | Request a copy of your personal data in a structured, commonly used, machine-readable format. | Submit a request to [email protected] |
| Right to Complain | Lodge a complaint with the National Privacy Commission if you believe phfan has not handled your personal data in accordance with the Data Privacy Act. | Contact the NPC at privacy.gov.ph |
phfan will respond to all data rights requests within thirty (30) days of receipt. In complex cases, phfan may extend this period by a further thirty (30) days, with prior notice to you. phfan reserves the right to verify your identity before processing any data rights request to protect against unauthorized access to player data.
The phfan Platform is strictly intended for adults aged 21 years and older, in accordance with Philippine law governing participation in casino-style online gaming. phfan does not knowingly collect personal data from persons under the age of 21.
phfan employs age verification procedures during the account registration process to prevent access by minors. If phfan discovers that personal data has been collected from a person under 21 years of age, phfan will immediately suspend the relevant account, delete the associated personal data, and report the matter to the appropriate regulatory authority where required.
21+ Only: If you are a parent or guardian and believe your child has registered on the phfan Platform, please contact phfan immediately at [email protected]. phfan will investigate and take appropriate action without delay.
phfan reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The most current version of this Policy will always be available on the phfan Platform at /privacy-policy, with the date of the most recent revision indicated at the top of the document.
Where phfan makes material changes to this Policy — particularly changes that affect your rights or the way phfan uses your personal data — phfan will provide advance notice via email to your registered address or via a prominent in-platform notification, at least fourteen (14) days before the changes take effect.
Your continued use of the phfan Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Policy, you must cease using the Platform and may request account closure by contacting phfan support.
If you have any questions, concerns, or requests relating to this Privacy Policy or phfan's handling of your personal data, please contact phfan's Data Protection Officer (DPO) using the details below. phfan is committed to addressing all privacy-related inquiries promptly and transparently.
If you are not satisfied with phfan's response to your privacy inquiry, you have the right to escalate your complaint to the National Privacy Commission of the Philippines, the independent regulatory body responsible for enforcing the Data Privacy Act of 2012.
phfan's Data Protection Officer oversees all data privacy compliance activities and is your primary point of contact for any personal data concerns. All communications are treated with strict confidentiality.
Your privacy and security are protected every step of the way. Join the phfan community and enjoy live casino, slots, bingo, and dragon fishing — with GCash and PayMaya deposits, 24/7 support, and full compliance with Philippine data protection law. Must be 21 or older to play.
256-bit SSL secured · PAGCOR regulated · Data Privacy Act compliant · 21+ only